Loove Weddings & Events
Operated by:
Sandra Schwenn
Address: Plaza Progreso 8, 3º, 07013 Palma de Mallorca, Spain
Phone: +34 608 131 702 | Email info@loove.es
Loove Weddings & Events
General Provisions and Scope of Application
These General Terms & Conditions (GTC) apply to all contractual relationships (including but
not limited to offers, services and deliveries) between Loove Weddings & Events, hereinafter
referred to as “Loove”, and the contracting party, hereinafter referred to as the “Client”.
By commissioning Loove or entering into a contract, as well as by accepting services or
deliveries, the Client accepts these GTC.
Loove’s GTC apply exclusively. Any deviating, conflicting or supplementary conditions of the
Client shall not become part of the contract, unless Loove expressly agrees in writing to their
application.
All services and agreements between Loove and the Client for the purpose of executing the
assignment, whether performed by Loove or by third parties engaged by Loove are subject to these GTC.
Services Provided by Loove
The scope of services owed by Loove is determined by Loove’s written order confirmation. Details and scope of work result from the completed order form and/or written offer and form an integral part of the contract. The contract may include the mediation of contracts between the Client and third-party service providers (e.g., caterers, venue operators, musicians, florists) for services required for the Client’s event or wedding. Loove also provides planning and organizational services. Whenever third-party services are commissioned for the event, this is done exclusively in writing. Loove may use third parties as vicarious agents.
Loove will conclude necessary contracts with third parties in the name and on behalf of the Client. In case of performance issues, the respective third party is the sole contractual partner of the Client. Loove selects third-party providers with great care and experience but assumes no responsibility or liability for their performance.
Obligations and Cooperation of the Client
Both the Client and Loove acknowledge that a successful event requires close cooperation. The Client shall provide Loove with all essential and required information for the event (e.g., guest count, dates, dress code, special requests). The Client must communicate promptly, answer questions, and provide relevant information necessary for planning, preparation, and/or execution. The Client shall indemnify Loove from all obligations and liabilities entered into by Loove on behalf of the Client and with the Client’s approval. The Client is responsible for assessing weather conditions, if relevant. If the event cannot take place or is impaired due to weather, Loove assumes no liability or reimbursement obligations for associated costs or damages.
Payment Terms, Fees & Expenses
The agreed fees are specified in the respective contract/offer.
All prices are net and subject to applicable VAT.
Upon contract signature/commissioning, 30% of the agreed fee is due within 10 days, without
deductions.
A further 30% is due no later than 12 weeks before the event/wedding.
The remaining 40% and any additional services requested by the Client are due 6 weeks before
the event.
Loove’s fee entitlement exists regardless of whether the event takes place.
Non-use of contracted services does not reduce the agreed fee. Reimbursable expenses incurred by Loove (travel, accommodation, etc.) will be invoiced separately based on receipts.
Assignment & Set-Off
The Client may only offset claims that are undisputed or legally established. The assignment of rights by the Client requires Loove’s prior written consent.
Contract Duration & Termination
The contract becomes effective upon signature by both parties and ends after completion of the
event and settlement of the final invoice.
Both parties may terminate the contract at any time without notice (extraordinary termination).
In the event of termination, Loove may invoice the Client proportionally for services already
rendered.
The initial 30% deposit is non-refundable in all cases.
If termination occurs more than 3 weeks but up to 3 months before the event, 70% of the total
fee is payable.
If termination occurs less than 3 weeks before the event, 100% of the fee is payable.
All terminations require written form.
Liability & Exclusions
Loove undertakes to perform assigned tasks with due professional and commercial care.
Loove is not liable for the performance of third-party service providers but solely for their careful
selection and proper mediation.
Loove is liable only in cases of intent or gross negligence.
Liability is limited to foreseeable, typical damages; liability for indirect or consequential damages
is excluded.
This limitation also applies to Loove’s employees, staff, representatives, and vicarious agents.
Loove assumes no liability for the Client’s or guests’ personal items (valuables, electronics,
gifts, etc.), unless expressly agreed in writing.
Data Protection & Intellectual Property
Unless otherwise agreed in writing, Loove retains all intellectual property rights to concepts,
designs, photos, texts, plans, graphics, sketches, and all other materials created by Loove.
Reproduction or distribution requires Loove’s prior written consent.
Loove may use photo and video material from the event for documentation, self-promotion, and
reference purposes, unless explicitly prohibited.
Client data will be treated confidentially and disclosed only as necessary to fulfill the contract.
Jurisdiction & Governing Law
Jurisdiction is Spain unless mandatory statutory provisions dictate otherwise.
Spanish law applies.
Changes or additions to these provisions require written form.
Miscellaneous / Severability Clause
Loove is permitted to use images or references to the event for promotional purposes unless
explicitly excluded.
Claims arising from this contractual relationship expire within one year after the due date or after
knowledge of the circumstances giving rise to the claim.
If several persons act as Clients, they are jointly and severally liable.
If individual provisions become invalid, the remaining provisions remain in force.
The invalid clause shall be replaced by one that comes closest to its economic purpose.
Version: January 2019